Our compliance standard
It is that when something goes wrong at 2am, you can demonstrate the person you sent was checked, trained and competent. The inspection is simply where that gets tested in public. Here is exactly what we hold, and why each part of it exists.
Check 01
Right to work
Check 02
Enhanced DBS
Check 03
Two references
Check 04
Mandatory training
Check 05
Identity and history
In detail
Not a list of reassurances — the actual evidence and the actual fields we record against every worker.
Check 01
Passport, birth certificate with NI proof, or Home Office share code
Document type, share code, date of check, status expiry where time-limited
It is a legal requirement before employment starts, and the date of the check matters as much as the document. A file with the passport but no check date does not evidence compliance.
Check 02
Original certificate sighted, plus Update Service status check where registered
Certificate number, issue date, workforce level and barred lists, Update Service status and consent
A certificate issued for the child workforce does not cover adult regulated activity. We record the level, not just the existence, so you can prove the right check was done for the right role.
Check 03
Written references from two employers, one being the most recent
Requested date, chase date, received date, referee role and organisation
A single reference on file is the most common staffing finding we see. We track the chase, not just the request, so a non-response becomes visible instead of silently sitting there.
Check 04
Certificates for eight modules, from Care Certificate to fire safety
Completion date and expiry date for every module, per worker
Holding a certificate is not the same as being in date. Expiry tracking is what turns a training folder into an actual compliance position.
Check 05
Photo ID, proof of address, full employment history with gaps explained
Document type, verification date, and a written explanation for every gap over one month
A gap is never a problem. An unexplained gap is a finding, and it is the easiest one to avoid — we simply ask the question during onboarding rather than afterwards.
Evidence on demand
Every worker we place comes with a single print-ready personnel pack, sent to you before the first shift: identity and contact details, the full employment history with gaps explained, training with expiry dates, the DBS position, both references with their dates, documents supplied, health declarations, the signed consent, and a dated record of every check and who completed it.
CareCore Solutions Ltd
Staff compliance pack
CC-2608-0042
Compliance summary
Personal details
Employment history
DBS & disclosures
References
Signed by applicant
Grace Mensah
Illustrative layout of the personnel pack we send
Two-minute self-audit
Tick only what you could evidence today, not what you intend to sort out. Nothing is submitted anywhere — this runs entirely in your browser.
Your score
0/10
Start ticking and we will tell you where you sit — and which of the unticked items inspectors query most often.
Data protection
Recruitment files contain some of the most sensitive personal data there is: convictions, health, immigration status. Health information is held separately from general personnel records and never shared with a provider without the worker's agreement.
| Record | Retention | Basis |
|---|---|---|
| Unsuccessful applicants | 6 months from decision | Then securely deleted |
| Placed workers — personnel file | 6 years from last engagement | Employment and tax obligations |
| DBS certificate details | Number and date only, no copy retained beyond 6 months | In line with DBS guidance |
| Health information | Held separately, 6 years from last engagement | Never shared without consent |
| Training certificates | Duration of engagement plus 6 years | Evidence of competence at the time |
| References | 6 years from last engagement | Part of the recruitment audit trail |
Retention periods shown are our standard schedule and may be extended where a legal claim or investigation is live.
Enhanced DBS
On every worker, at the correct workforce level
Employer's liability
Certificate issued with our terms, renewed annually
Public liability
Cover in place for all placements
Professional indemnity
Cover in place for advisory and compliance work
UK GDPR
Registered data controller with a published retention schedule
Skills for Care
Training aligned to the Care Certificate standards
Insurance certificates are supplied with our terms and reissued annually without you having to ask. As an employment agency we are not ourselves CQC-registered — that responsibility sits with you as the registered provider, and our job is to make sure your staffing evidence meets the standard applied to you.
Questions
Checks, records, retention and how we handle personal data.
We audit your personnel files against the standard an inspector will apply and give you a written gap list — yours to keep whether or not you go further with us.
Or ring the office — 07555 778545. Monday to Friday, 8am – 6pm · On-call support 24/7.